“Dear Cpt. Carl,
“Dear Captain Carl: We want to thank you again for making our doughters 18th birthday so memorable. We had a fabulous time and you and the crew always ensured that everything was perfect! It was great to be on the Starfire for her birthday and I know she will never forget Panarea on her 18th!
“Dear Captain Carl,
Our STARFIRE Holiday was perfect. When we boarded STARFIRE after a long flight, we all felt like we were home. Your kind professional manner gave us the sense that it would be a safe enjoyable journey.
We were pampered to the maximum by your outstanding Crew! It was great to know that our day’s activities could either be organized by your staff with every guest’s enjoyment taken in to consideration or we could rest and appreciate the long neglected company of each other. We learned that on your vessel, “there are no problems, only solutions.” We intend to carry that attitude forward the rest of our lives.
The food was beautiful and wonderful! When we returned home, our dinner fare seemed a bit lacking.
Our time on STARFIRE brought us all together in a manner that has never happened in a resort or in our other homes. In you, your crew, and STARFIRE’s presence, we felt cared for and about. We felt energized yet rested. We laughed, we played, we ate, and we loved. Thank you for the memories. The STARFIRE holiday is in our plans and dreams for next year.
In your words, We wish you fair winds and calm seas until we meet again.” –2013
“Captain Carl, Fantastic 10 days! Thank you to you, your crew, and the beautiful pristine vessel, STARFIRE.
We will return!” -2013
“This cruise was the greatest fun for everybody. Playing with the water toys, Island hopping, wonderful food, decorations, presentations, and excellent services by the greatest crew in the world. Nobody could ask for more!” – January 2007
“Everything from the crew, destinations, weather, entertainment and certainly the food was fabulous! It is a lifelong memory that we will all treasure. We have relived the experience many times over and only wished it had lasted longer.” – May 2010
I wanted to take a moment to express how impressed we were with you, your crew and Starfire! Everyone went out of their way to make sure that our family and guests were happy and that all of our needs were attended to. You should be very proud of your crew. They all seem to truly enjoy their work.
It is easy to see why you were named Captain of the Year! Your mantra of ‘no problems-just solutions’ is not just talk. You and your crew happily delivered!
Starfire is a very fine yacht and one we hope to sail again in the future. She has all the creature comforts, is well laid out and lends herself to great entertaining.
Thanks again for making our time aboard Starfire the memorable vacation that it was!” – December 2009
“The yacht is beautiful and luxurious, but the crew is what makes it!” – December 2005
“The trip of a lifetime- thank you all for a wonderful week and the best experience—never had service like you gave us—captain and crew and accommodations absolutely first class—thank you….” – July 2010
“Bravo! Grand—sensational—glorious—fantastic! Beyond the most beautiful of dreams…. Our deepest thanks to everyone involved.” – February 2006
“Thank you for an unbelievable experience that we will always cherish and remember. The boat and crew are wonderful and the attention to detail is indescribable.” – July 2006
“It was a wonderful experience, one that we will always treasure! The boat is magnificent and the crew is extraordinary….” – December 2007
“We count it a privilege and a pleasure to have experienced Starfire with all of you! What a fantastic life experience—and we have had the divine pleasure three times!! Each time is better than the last, and you surpass our expectations every trip. All of you are so good at what you do… thanks for your hard work and fantastic service!” – March 2007
“Dear Captain Carl,
It is with pleasure that I write this letter to thank you and your outstanding crew for the generous hospitality shown the family I represent during our recent unforgettable eight day cruise in the Grenadines.
Under your leadership, your crew exhibited the highest standards of service in adapting and providing everything the family requested. This level of seemingly effortless, five star service was accented by the daily change of theme dinners. Your chef’s repertoire of gastronomic delights exceeded our expectations at every meal. You and your team put on quite a show.
The family especially appreciated the care exhibited by all crew members in supervising the various water sport activities. From water ski instruction to water trampoline games, you and your crew were always there in the water to ensure safety and to enhance the fun for the children. The parents gained immediate trust in your crew’s abilities and eye for detail in providing a safe environment throughout the cruise.
After years of cruising all over the world, on many other mega yachts, it is without reservation that I commend you and your crew for being the “best-of-the-best” at providing exceptional service in a safe, comfortable and relaxed yacht environment. If five star service means never saying “no” to a request by a guest, you and your team have attained that status by fulfilling all our requests in a timely manner. The phrase ‘Quality service is never an accident; it is always the result of intelligent effort,’ most certainly applies to you and your dedicated thoughtful crew. The attention to detail and planning was evident in the customized privacy afforded and invisible service provided in making the family feel at home aboard the beautifully appointed Starfire.” – March 2008
“How does one take their family on vacation and be assured of total success? Well now I know I can recommend a 100% guaranteed Starfire cruise! Absolutely stunning!” – July 2009
“Thanks so much for the incredible week of fun in the sun! Your hospitality and professionalism coupled with your great personalities made for a most excellent cruise. Truly a trip beyond our wildest expectations—never to be forgotten!” – March 2011
“The ship was fabulous—clean, updated and beautifully decorated. I’m still so full from the week aboard Starfire that I find it difficult to discuss food just yet, but the chefs deserve immense praise. They are wonderful!” – July 2011